Oxidised Duck designed Hooks Earrings

Cash on Delivery (COD):

• COD is available on all orders.
• Our team may contact you to confirm COD orders before dispatch.
• Repeated refusal of COD orders may result in cancellation of future COD eligibility.

At Desi Flaunt, we ensure that every product is carefully checked and securely packed before dispatch. However, if you face any issue, please read our policy below.

Order Processing Time:

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• In case of high order volume or festive seasons, processing time may be slightly extended.

Shipping Timeline:

• Estimated delivery time: 4–7 business days across India.
• Delivery timelines may vary depending on your location and courier partner availability.

Please note that these timelines are estimates and may be affected by unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.

Shipping Charges:

• We offer free shipping on orders above ₹1999.
• Standard shipping charges may apply on orders below the minimum amount (if applicable).

Return Policy

Due to hygiene and safety reasons, we do not accept returns on jewellery items unless:

1. You receive a damaged product
2. You receive the wrong product

To be eligible for a return:

a) You must inform us within 24–48 hours of delivery

b) An unboxing video is mandatory as proof

c) The product must be unused and in original packaging

Without a proper unboxing video, return requests may not be accepted.

Exchange Policy

We offer exchange only in case of:

1. Damaged item received
2. Wrong item delivered

Exchange requests must be raised within 48 hours of delivery with proper proof (images + unboxing video).

Once approved:

1. The replacement will be shipped after product pickup or verification.

2. If the product is found used or damaged by the customer, exchange will not be processed.

Cancellation Policy

1. Orders can be cancelled within 6 hours of placing the order.
2. Once the order is processed or shipped, cancellation will not be possible.
3. COD orders once confirmed cannot be cancelled after dispatch.

Refund Policy (If Applicable)

1. Refunds (if approved) will be processed to the original payment method within 5–7 business days.
2. Shipping charges are non-refundable.

At Desi Flaunt, we believe in fair policies that protect both our customers and our brand.

For return or exchange requests, contact us at:

Email: thedesiflaunt@gmail.com
Phone: +91-8619242352